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Apple apologises to customers over slowing iPhones issue

Apple has publically asked apology for slowing down the Apple iPhones with older batteries. To make this up, Apple has announced batter replacement for $29.

Apple finally admitted that it is slowing down the Apple iPhones (even the Apple iPhone 7 and Apple iPhone 7 Plus). However, the company has also clearly mentioned the reasons behind the fiasco.

You can read the complete apology by heading towards Apple official website. However, if you don’t want to go along with the long length paragraphs from the Apple keynote writer, here we have the complete details in a nutshell.

In the first two paragraphs Apple apologies its loyal customers saying that people have misunderstood the issue in a wrong way. Apple will never ever degrade lifespan of any products any its complete portfolio.

The next paragraph explains about the battery and the science behind the degradation of the battery. According to those paragraphs, the battery on iPhones (Li-ion battery) can age faster if it is used in hot or cold environments. Chemically aged battery will lose its capacity to deliver peak energy loads when the device requires the same. So, if the CPU is maintained at the pristine position, then the phone may turn off automatically without warning the user.

One can also check the new iPhone battery and Performance article from Apple for further insights. So, to reduce the automatic turning off of the iPhones, the company has pushed new feature via software update, which reduces the performance of the processor depending on the health of the battery.

This update is not new for the Apple iPhones, in fact, Apple iPhone 6, Apple iPhone 6 Plus, Apple iPhone 6s, Apple iPhone 6s Plus and the Apple iPhone SE has this feature from long back (from iOS 10.2.1) and the latest iOS 11.2 enabled the same feature on Apple iPhone 7 and Apple iPhone 7 Plus as well.

As of now, the only way to get back the performance on your older smartphone is by replacing the faultier battery with a newer battery. To make this process easier, Apple has decreased the price of battery replacement from $79 to $29 with flat $50 off. This price is common for the Apple iPhone 6, Apple iPhone 6 Plus, Apple iPhone 6s, Apple iPhone 6s Plus, and the Apple iPhone SE.

The major fault was the fact that, Apple didn’t disclose the process of slowing down the smartphone in any way and now the company has promised to inform more about this feature via a software update in early 2018.

Are you experiencing any slowdown in your Apple iPhone? Share your views in the comment box.